It’s a good idea to keep your automatic updates turned on, however. When this window opens, go to the Recovery tab and choose Get Started under “ Go back to an earlier build.” This allows you to pick a build before your damaging update. Use the search box to search for and open Update & Security. First restart your Pro 3 (you may have to go into Safe Mode if the problem is serious). Fortunately, such firmware bugs can usually be fixed. An infamous example of this was a firmware update that installed the wrong Surface Pen settings onto Pro 3s, which caused a system failure. Sometimes a firmware update comes with problems. Fortunately, the situation may not be that dire. This is another problem that Surface Pro 3 laptops have had, especially in the past year. This infamous name typically describes a total shutdown of the operating system, with the very real danger that some of your data has been lost. Problem: I’m getting the blue screen of death! In fact, it’s a good idea to download any firmware updates you find available, since they usually contain important fixes. If it has been a while since you updated your computer, this firmware update should fix the problem. In early 2016 Microsoft released a firmware update to take care of this problem. As a result, battery levels kept getting lower and lower and eventually useless – customers were understandably irate. In 2015, Pro 3s began to develop a bug where the battery’s power level was no longer accurately measured and the laptop couldn’t tell when the battery reached full capacity.
It’s disruptive to your work, but there are some effective solutions out there. Is your battery life getting shorter and shorter all the time? Does it suddenly force your Pro 3 to shut down-or maybe it’s stopped charging at all? This has been a very common problem for the Surface Pro 3.
Common issues Problem: My battery is dying and refusing to recharge properly Updating your Surface Pro 3 is always a good idea, including the full upgrade to 10-updates often include fixes for previous bugs. Note: Where applicable, we’re assuming you have upgraded to Windows 10 with these solutions. Take a look and troubleshoot your Pro 3 until it’s better again! We’ve collected all the most common Surface Pro 3 issues here, and offered the solutions that get the best results. If your Pro 3 suddenly stopped working, developed battery issues, or had another problem, you’ve come to the right place. However, the Pro 3 still has its issues, especially if it’s been a while since you downloaded all the latest firmware updates. It’s easy to tote around, less expensive than the Pro 4, and has specs powerful enough to handle most business tasks. The Surface Pro 3 remains a popular choice for many professionals who need a basic laptop-tablet hybrid that can handle all the necessary Windows/Office software.
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